We know not every purchase is perfect and sometimes a return is necessary. No problem. Here’s our policy:

All returns must be received within 30 days of the original ship date.
Returns are for store credit only.
All items must be returned in the original condition (unwashed, unworn, and with tags still attached).
All shoes are final sale.
Original shipping fees are non-refundable.
Shipping returns are the responsibility of the customer.
Store credits are good for one year from the return date.
The following items are always final sale:

Sale Items
Home and Gift Items
Items purchased with sale or discount codes
Markdown Items

Damaged Items:
We do our best to check all of the merchandise before it leaves our shop.
If you happen to receive a damaged item please contact us as soon as possible.
Damages must be reported within 7 days of its arrival.
Damages are eligible for a cash refund at a managers discretion. As always, thank you for shopping with Parker James.

If you have any questions please do not hesitate to contact us at (708) 955-1868 or at info@shopparkerjames.com